Frequently Asked Questions

• As an A-Z billing company, we provide comprehensive support to practices, encompassing utilization management, authorizations, clinical documentation, training, and other critical aspects of billing and revenue cycle management.
• This includes insurance verification and eligibility, claims submission and management, utilization management and authorizations, revenue cycle management, patient billing and collections, denial management and appeals, compliance and regulatory support, clinical documentation training, financial reporting and analytics, and credentialing and provider enrollment.

Mosaic Billing provides a tailored set of services for your program.  As such the price for our services varies depending on the intensity and type of services required for a smooth and stable transition to our services.  This allows for our clients are able to focus on treating the patient while we provide any and all services from an insurance and billing perspective.

We have a custom client portal on our website that complies with HIPPA and CFR Part 2.  You will be able to log in to request benefits, notify of admission/discharge, and how you receive notice of days authorized.  Your portal is unique to you as a facility and each user will have its own login to ensure your information is secure.

We will utilize your Electronic Medical Records (EMR) system to access your clinical documentation for billing and utilization management services.  Our portal will protect your patients information as we provide information from one entity to the other.  Our CRM stores all data for our clientele to access 24/7.

When a claim is denied we begin the appeals process.